Books Business Business Principal System The Toyota Way
QCDSM
November 27, 2019
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QCDSM is an acronym, which stands for Quality, Cost, Delivery, Safety, and Morale.

Understanding QCDSM

Quality – The quality of the products that are produced must be very high. Just as important is that the quality must be consistently good. Many companies use a Six Sigma strategy to help improve quality when implementing QCDSM.

Cost – The costs for the products being sold must be kept competitive. No matter how high the quality of a product is, many people won’t buy it if it costs too much. Managing costs can be done by reducing waste, improving efficiency, and many other things.

Delivery – Customers need to have their products delivered on time or they will find another company who can meet their needs. Proper planning and implementation for all orders will ensure a facility can deliver on time.

Safety – With a more internal focus, safety is going to benefit everyone in the facility. Identifying hazards in the facility, and eliminating them, should be a priority for everyone who is working on any type of product.

Morale – Keeping employee moral high can have a positive impact on many other areas of the business. Companies with high employee morale consistently perform better than those with low morale, making this a key point to focus on.

Reference:
https://www.creativesafetysupply.com/articles/what-is-qcdsm/

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ZERIN

CEO & Founder (BdBooking.com - Online Hotel Booking System), CEO & Founder (TaskGum.com - Task Managment Software), CEO & Founder (InnKeyPro.com - Hotel ERP), Software Engineer & Solution Architect

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